Privacy Policy

Last Updated: October 30, 2026

At DPI Shop, owned and operated by Broadcash LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.

01. Information We Collect

When you visit our website, create an account, or place an order, we may collect:

Personal Information: Name, email address, phone number, billing address, and shipping address.
Order Information: Products purchased, transaction details, order history, and shipping preferences.
Payment Information: Payment details processed securely through our authorized payment providers.
Technical Information: IP address, browser type, device information, cookies, and website activity.

Communication Information: Messages, inquiries, and customer support requests.

02. How We Use Your Information

We use customer information to:

Process payments and fulfill orders.
Arrange shipping and provide delivery updates.
Manage customer accounts and purchase history.
Provide technical support, warranty services, and customer assistance.
Prevent fraud and maintain website security.
Improve our products, services, and shopping experience.
Send promotional communications when permitted by law and applicable preferences.
Comply with legal, tax, and regulatory requirements.

03. Payment Security

Payments are processed through authorized third-party payment providers.

DPI Shop does not intentionally store complete credit or debit card numbers on its own servers. Payment providers handle sensitive payment information according to their security standards and privacy policies.

04. Sharing Your Information

We do not sell customer personal information for money.

We may share necessary information with trusted service providers, including:

Payment Processors: To securely process transactions.
Shipping Providers: Including USPS, FedEx, UPS, and freight carriers when applicable.
Website & Hosting Providers: To maintain and operate our WooCommerce store.
Customer Support & Technology Providers: To assist with customer service, technical support, and website functionality.
Marketing & Analytics Providers: To measure website performance and deliver advertising where permitted.

We may also disclose information when required by law or necessary to protect our legal rights.

05. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Maintain shopping carts and checkout sessions.
Remember customer preferences.
Improve website functionality and performance.
Analyze website traffic.
Support advertising and marketing activities where enabled.

You may manage cookies through your browser settings or available website privacy controls. Disabling certain cookies may affect website functionality.

06. Marketing Communications

Customers may receive promotional emails about DPI Shop products, offers, and updates when they have subscribed or when otherwise permitted by applicable law.

You may unsubscribe from promotional emails at any time using the unsubscribe link included in our messages.

Transactional emails, including order confirmations, shipping updates, and warranty communications, may still be sent when necessary.

07. Data Protection & Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no online system or electronic transmission method can guarantee absolute security.

08. Data Retention

We retain customer information only as long as reasonably necessary to:

Complete transactions and provide customer support.
Maintain order and warranty records.
Meet accounting, tax, and legal obligations.
Resolve disputes and prevent fraud.

When information is no longer required, it will be deleted or securely anonymized where reasonably practicable.

09. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

Request access to personal information we maintain about you.
Request correction of inaccurate information.
Request deletion of eligible personal information.
Opt out of certain marketing communications.
Exercise applicable rights concerning targeted advertising or personal information sharing.

To submit a privacy request, contact DPI Shop through our website.

We may need to verify your identity before processing certain requests. We will not discriminate against customers for exercising applicable privacy rights.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

DPI Shop is not responsible for the privacy practices or content of external websites. We encourage customers to review their respective privacy policies.

11. Children's Privacy

DPI Shop is intended for customers aged 18 and older.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

12. International Customers

If you access DPI Shop from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

Such processing will be handled in accordance with applicable privacy laws.

13. Changes to This Privacy Policy

Broadcash LLC may update this Privacy Policy to reflect changes in our business practices, technology, or legal requirements.

Updates will be published on www.dpishop.com with a revised effective date.

14. Contact Information

For privacy questions, personal information requests, or concerns about how your data is handled, please contact:

DPI Shop
Owned and Operated by Broadcash LLC
2101-2125 Ravens Crest Drive.
Plainsboro, New Jersey 08536
Website: www.dpishop.com
Privacy Inquiries: info@dpishop.com