Terms & Conditions
DPI Shop | www.dpishop.com
Last Updated: October 30, 2026
Welcome to DPI Shop, an online store owned and operated by Broadcash LLC, a company registered in the State of New Jersey, USA.
By accessing our website or purchasing our products, you agree to the following Terms & Conditions.
01. About Us
DPI Shop specializes in DTF printers, UV DTF printing equipment, inks, transfer films, powders, heat presses, and related printing supplies.
Legal Business Name: Broadcash LLC
Trading Name: DPI Shop
State of Registration: New Jersey, USA
Business Address: As published on www.dpishop.com
Website: www.dpishop.com
02. Products & Pricing
- All prices are displayed in U.S. dollars.
- Product specifications, images, and descriptions are provided for reference and may vary slightly.
- Prices and product availability may change without prior notice.
- We reserve the right to correct pricing errors and cancel affected orders with a full refund.
- Applicable taxes and shipping charges are calculated at checkout.
03. Orders & Payments
- All orders are subject to payment verification and acceptance.
- Payments are processed through the secure payment options available at checkout.
- DPI Shop reserves the right to decline or cancel orders involving suspected fraud, incorrect pricing, or unauthorized transactions.
- Customers must provide accurate billing, shipping, and contact information.
04. Shipping & Delivery
- Shipping charges and available delivery options are displayed during checkout.
- Delivery estimates are not guaranteed.
- Large equipment may require freight shipping and special delivery arrangements.
- Customers are responsible for accurate shipping information and any required unloading arrangements.
- DPI Shop is not responsible for carrier delays beyond its reasonable control.
05. Returns & Refunds
- Return requests must be submitted within 14 days of delivery.
- Eligible products must be unused, unopened, and in their original packaging.
- Opened inks, powders, films, and other consumables are generally non-returnable unless defective or required by law.
- Installed or used printers and equipment may not qualify for standard returns.
- Approved returns may be subject to return shipping costs and applicable disclosed restocking fees.
- Refunds are issued to the original payment method after inspection and approval.
Customers must contact DPI Shop for return authorization before sending any product back. Applicable statutory consumer rights remain unaffected.
06. Warranty & Technical Support
- Product warranties vary by equipment and manufacturer.
- Equipment advertised with a 2-year warranty is covered according to the specific written warranty terms provided with that product.
- Warranty coverage generally excludes misuse, improper installation, accidental damage, unauthorized modifications, and failure to perform recommended maintenance.
- Printheads, consumables, and normal wear components may have separate warranty limitations.
- Warranty claims require proof of purchase and may involve technical troubleshooting or inspection.
07. Product Use & Compatibility
- Customers are responsible for verifying compatibility before purchasing inks, films, powders, or accessories.
- Products must be installed, operated, stored, and maintained according to the manufacturer’s instructions.
- DPI Shop is not responsible for damage resulting from incompatible materials, improper use, or unauthorized modifications, except where prohibited by law.
- Printing performance and results may vary depending on equipment, settings, materials, and operating conditions.
08. Limitation of Liability
To the fullest extent permitted by applicable law, Broadcash LLC, operating as DPI Shop, shall not be liable for indirect, incidental, special, or consequential damages, including lost profits, production delays, or business interruptions arising from product use or equipment downtime.
Nothing in these terms limits liability that cannot legally be excluded.
09. Website & Intellectual Property
All DPI Shop website content, including logos, product images, descriptions, graphics, and branding, is owned by Broadcash LLC or its respective licensors.
Unauthorized reproduction, distribution, or commercial use is prohibited without prior written permission.
10. Privacy & Data Protection
DPI Shop respects customer privacy and takes reasonable measures to protect personal information.
Customer information is collected and processed for order fulfillment, customer support, payment processing, and website operations in accordance with our Privacy Policy.
11. Governing Law & Dispute Resolution
These Terms & Conditions are governed by the laws of the State of New Jersey, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws apply.
Any legal disputes arising from purchases or use of this website shall be subject to the jurisdiction of the appropriate courts in New Jersey, to the extent permitted by applicable law.
Customers are encouraged to contact DPI Shop first to resolve any concerns before initiating legal proceedings.
12. Changes to Terms & Conditions
Broadcash LLC reserves the right to modify these Terms & Conditions at any time.
Updated terms will be published on www.dpishop.com and will apply prospectively from their effective date.
13. Contact Information
For inquiries regarding orders, shipping, returns, warranties, or legal matters, please contact:
DPI Shop
Owned and Operated by Broadcash LLC
Registered in New Jersey, USA
Business Address: As listed on our website
Website: www.dpishop.com
Customer Support: Through our website’s Contact Us page